Service fees and operating costs

Canopy Festy requires operating costs to support the various services necessary for its activity. But also to support the costs generated to meet the various necessary technical requirements and mandatory requirements requested by the authorities of several countries and administrations. The costs are distributed between Hosts and Visitors, depending on the country the amount may differ, the amount approximately around 15%, they can in some cases be fixed. Specific fees are allocated to Hosts and Visitors, the amount of which is variable or fixed between 15 to 20% These amounts are approximately the same as those allocated to the platform services, in order to meet technical needs. and their developments for the benefit of members.

The amount of the service fee is indicated when finalizing the payment. Fees relating to Hosts are allocated and applied during payment and reported on the Booked Events sheet.

The conditions for reimbursement of expenses are detailed in the document accessible at the following link: Conditions for reimbursement of operating costs